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Leaders and team members must consistently communicate and work with
people who have a variety of interaction styles.
Seventy-five percent of the people we deal with are different than ourselves.
It is important to be flexible and tailor speech, body language, and approach
so that others become more open to listen and accept ideas. This is especially
important in critical business situations, such as when you are selling,
problem solving, working on a team, or providing customer service.
When you can spot cues and subtle differences in the way people interact,
you can effectively deal with team members, employees, peers, and customers.
Your employees need this instrument if:
- Individual differences get in the way of being completely productive
- Rapport is missing between leaders and customers, employees, peers,
and managers
- The way in which messages are delivered often results in an unfavorable
outcome
- Team members and leaders miss opportunities to capitalize on employee
strengths because they may not recognize them
Profile outcomes:
- Recognize your own style of interaction and use it to play on your
strengths
- Plan critical business interactions such as sales calls and customer
meeting before they occur
- Increase your chance at successful interactions by tailoring your
approach to the style of others
- Manage interpersonal tension by behaviorally flexing
Instrument details:
- Web driven: no paperwork to send or get lost
- Customized reports with clear descriptions and diagrams about style
preferences
- Can be used as part of Influencing
for Results program or integrated into other team settings
- Also available as a paper-based self profile
Logistics:
- Minimum of five surveys must be completed for accuracy
- Flexible pricing for volume profiles
- Self-survey available
Available languages:
- Arabic - coming June 2010
- Dutch
- English
- French
- German
- Hungarian
- Italian
- Japanese
- Portuguese (Brazilian)
- Spanish
- Traditional Chinese
Review an Interaction
Style Profile sample report .
Get the Interaction
Style Profile fact sheet.
For additional information, contact us at info@lockwoodleaders.com
or call 1-800-606-5460.
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