Leaders must effectively handle interactions with people who have a variety of styles. Learn interpersonal flexibility to more effectively deal with employees,

Your employees may need these skills if:
Rapport is missing between leaders and customers, employees, peers, and managers. The way that messages are delivered often results in an unfavorable outcome. Leaders miss opportunities to capitalize on others' strengths because they may not recognize them.

Program Outcomes include:

• Recognize your own style of interaction and play on your own strengths
• Increase your chance of influencing outcomes by tailoring your approach to the style of others
• Manage interpersonal tension by behaviorally flexing

Logistics:
(call for requisites); Two-day program; two trainers;
Maximum - 18 participants